Hear from Kaat Declerck, Co-Founder & Behavior Design Expert at HumanEyes, on the fundamentals of behavioral design and how deep customer insight drives exceptional experiences - both digital and beyond. This Round Table event is happening on Wednesday, January 28th. 

👤 Kaat Declerck is co-founder of HumanEyes, Belgium's pioneer in behavioral psychology with over 10 years of experience. As a behavioral psychology & UX expert, she helps companies leverage behavioral insights to create digital experiences that are not just functional, but irresistible to users. Her work has delivered conversion increases of 24% to 38% for clients.

▶️ Kaat will share a compelling case study demonstrating how a digital tool, grounded in thorough behavioral research, transformed not just workflows but the entire customer experience. The keynote will be followed by an interactive round table discussion.

🧠 Why does behavioral science matter for CX? In customer experience, you're ultimately dealing with people and their emotions. Understanding human behavior isn't just helpful — it's essential. While companies invest heavily in advanced tools and AI, many miss the critical element: a deep understanding of the human psyche.