--- title: CX-Brussels | CX-Luxembourg description: Discover CX Luxembourg, the sister community of CX Brussels, dedicated to enhancing customer experience in Luxembourg. --- [Go Back Up](https://cx-brussels.eu/cx-luxembourg#top) [Skip to Content](https://cx-brussels.eu/cx-luxembourg#body) Toggle Menu - [Home](https://cx-brussels.eu) - [Events](https://cx-brussels.eu/events) - [Membership](https://cx-brussels.eu/membership) - [About](https://cx-brussels.eu/about) - [Contact](https://cx-brussels.eu/contact) - [CX-Luxembourg](https://cx-brussels.eu/cx-luxembourg) # *CX-Luxembourg* A dedicated CX network for Luxembourg CX-Luxembourg is dedicated to the Luxembourg market and has several events for its members. The goal is to bring together CX & Digital leaders in Luxembourg and discuss the impact of customer experience on business growth.  ![cx-img-hero](https://cx-brussels.eu/hs-fs/hubfs/cx-img-hero.png?width=5672&height=3284&name=cx-img-hero.png) # About CX-Luxembourg Mid 2023 the initiative was taken to start a CX-Brussels chapter in Luxembourg. With the same dedication to demonstrate how Customer Experience drives business growth. We host six events annually, including Round Tables, CX-Events, and Workshops, all designed to elevate CX strategies. Luxembourg’s dynamic market, with its robust financial sector and expanding digital economy, offers a unique backdrop for advancing customer experience. Our expanding membership base reflects the vibrant community of CX & Digital professionals in the region, committed to collaboration, learning, and making a meaningful impact.  # OUR PEOPLE Our organization thrives on the dedication of its members and team. Frederic De Vrieze and Yves Rettel manage daily operations with expertise and enthusiasm, supported by an advisory board member, Grégory Weber. This team keeps our network of CX & Digital leaders, innovative and engaged in Luxembourg. ![]({src=,%20alt=null,%20loading=lazy}) ## Daily Management ![Frederic De Vrieze](https://cx-brussels.eu/hs-fs/hubfs/cx-lux-people-55.jpg?width=1183&height=1183&name=cx-lux-people-55.jpg) ### Frederic De Vrieze CX-Luxembourg [mailto:frederic.de.vrieze@cx-luxembourg.eu](mailto:frederic.de.vrieze@cx-luxembourg.eu) ![Yves Rettel](https://cx-brussels.eu/hs-fs/hubfs/cx-lux-people-58.jpg?width=1183&height=1183&name=cx-lux-people-58.jpg) ### Yves Rettel CX-Luxembourg [mailto:info@cx-luxembourg.eu](mailto:info@cx-luxembourg.eu) ## Advisory Board ![Grégory_Weber](https://cx-brussels.eu/hs-fs/hubfs/Gr%C3%A9gory_Weber.jpeg?width=780&height=780&name=Gr%C3%A9gory_Weber.jpeg) ### Grégory Weber PwC Luxembourg Our Mission ## Elevating Customer Experience ### Professional Growth To foster a vibrant community for Customer Experience professionals by offering a dynamic platform for networking, knowledge exchange, and career development. We organize a range of educational events, training sessions, and workshops to keep members informed and engaged. ### Member Advocacy To represent and advocate for our members across relevant authorities and stakeholders, ensuring their interests are well-represented and supported in industry discussions and decision-making processes. ### Strategic Partnerships To collaborate with other organizations and entities that share our commitment to advancing customer experience, and to actively contribute to activities and publications that enhance the field and benefit our association. Contact Us ## Get In Touch ### Learn more Want to know more about the CX-Luxembourg membership and our activities?   ### Our community Become part of a vibrant community of CX leaders & professionals?   ### Be inform Hear the latest on international Customer Experience & Digital Trends?     **Send us a message using the form ** [Contact us](https://cx-brussels.eu/contact) ## Interested in discovering how we can enhance your CX strategy ? [Contact us](https://cx-brussels.eu/contact) ## Our Events Calendar  We have a range of workshops and events planned for the rest of the year. Please contact us if you would like to know more and get involved. These events and workshops are scheduled as follows [Download our events program](https://cx-brussels.eu/hubfs/CX-Luxembourg_Agenda_H2_2026.pdf) OUR PARTNER - ![space_white](https://cx-brussels.eu/hs-fs/hubfs/space_white.png?width=572&height=232&name=space_white.png) - ![space_white-1](https://cx-brussels.eu/hs-fs/hubfs/space_white-1.png?width=572&height=232&name=space_white-1.png) - ![icxi_logo](https://cx-brussels.eu/hs-fs/hubfs/icxi_logo.jpg?width=1022&height=390&name=icxi_logo.jpg) - ![space_white-2](https://cx-brussels.eu/hs-fs/hubfs/space_white-2.png?width=572&height=232&name=space_white-2.png) - ![space_white-3](https://cx-brussels.eu/hs-fs/hubfs/space_white-3.png?width=572&height=232&name=space_white-3.png) ![CXBrussels-Bgc-New](https://cx-brussels.eu/hubfs/CXBrussels-Bgc-New.svg "CXBrussels-Bgc-New") ## Contact   Avenue Louise 367 1050 Brussels  Belgium  [info@cx-brussels.eu](mailto:info@cx-brussels.eu)   ## Informations TVA : BE 0747.848.818   [Legal Notice](https://cx-brussels.eu/hubfs/20240818_Legal_Notice_CX-Brussels.pdf)   [Privacy Policy](https://cx-brussels.eu/hubfs/20240818_Privacy_Policy_CX-Brussels.pdf) ## Navigation - [Our Events](https://cx-brussels.eu/events) - [About](https://cx-brussels.eu/about) - [Become a member](https://cx-brussels.eu/membership) - [Contact](https://cx-brussels.eu/contact) - [CX-Luxembourg](https://cx-brussels.eu/cx-luxembourg) --- ©CX-Brussels | 2026. 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